The task of maintaining a large mixed fleet is a challenge in itself. As the engineering and capabilities of engines and specs of vehicles have changed over the years, the task of fleet management has gained more significance. It is very surprising, that while companies are buying ever more capable machines, the tools available to manage and maintain these critical assets has not involved. Whether you are a fleet owner in Texas, Florida, Louisiana, California, or any other state; there are plenty of vendors out there to “help” you manage fleet. But as they say, if it was so good, there’d be only one.
At the core of it, almost all software approaches to fleet management come from a “machine-first” perspective. They look at the machine as being central and the humans peripheral, if relevant at all. What this does is that it puts the machine at the center of the world view. Any software taking this approach will have a fundamental flaw in it’s core. These companies approach fleet management from the point of view of generating data points. With GPS/ Telematics trackers (both OEM and after market) such software focuses on capturing machine produced data. Two very critical elements that this overlooks are the “so what” and the “how”. This is where the human element comes in. It is a fleet manager making the determination of “so what” – what action item comes out from this data point and the “the how” – how to actually act on this piece of information.
This brings us to the question, will an approach to fleet management work if it does not make for easy implementation. A key part of any fleet managers’ job is to maintain uptime in a safe and cost effective way. Any tool that does not support that key user need is likely to leave users frustrated and anxious. It is great that the telematics data picks up hot engine alert but is it “do something now” hot or is it “keep an eye on it” hot? How does the fleet manager communicate with the in-cab operator to gather additional context or even to instruct the operator on scheduling shop time?
We too were frustrated with these shortcomings in all these so called “innovative” solutions. So we decided to take matters in our own hands. Working together with fleet owners and operators, we really focused on finding a better way. And with SammyOps now debuting, we invite you to be part of taking a test drive of this simple, easy to use fleet management solution – built by humans for humans. Sign up for a demo, test drive the features, and help shape the future of this innovative solution.